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Advice on money scams

Published on 16th October 2020 at 09:54.

Be aware of money scammers! It’s come to our attention that an international student has been scammed on a large amount of money on the threat of being deported.

Fraudsters are able to make phone numbers, texts and emails look to appear as if they are coming from the legitimate source - so if you’ve fallen victim to one of these scams, you’re not to blame.

If you have been scammed:

  • Contact your bank and report the incident as a scam. They should able to track the funds, with possible freezing the beneficiary account in question (subject to investigations)
  • If the payment is carried out within UK, you can report the matter to Action Fraud on 0300 123 2040 or
  • You can also talk to Victim Support - a charity that provides practical and emotional support to people affected by crime:

We’ve also put together a list of things you can do to avoid these situations:

  • Keep track of your finances through online banking - contact your bank if you see anything suspicious
  • Never click on links etc. in emails or text messages to log into your bank account. Always visit that companies website direct to log in
  • Take care when you click on links or download attachments from unsolicited emails or texts - most banks have an email address that you can report suspicious activity to.
  • Never share your PIN, PINSentry code or passwords. If someone calls you asking for this information, end the call
  • If someone calls asking for your personal details, end the call. Then call the company back at a telephone number found on their official website (or from one of your statements or bills)
  • Always check the initial call has been disconnected properly by calling someone you know first and then call the company back. Or, better yet, use a different phone
  • Never enter your card PIN into a telephone or share confidential information via e-mail.

If asked for money by phone:

  • get the name of the person calling you, the company name, and the phone number
  • double check online that the number is correct
  • call the company’s help line to double check the information, including if that person works for them and even ask to be put through to the person to check they made the original call

If asked for money by email:

  • check the email address, as it may appear to be from someone you know, but the email address does not match up
  • double check the company online
  • ring their helpline and check if that person works for the company and what their email address is and ask to be transferred to that person to check if they sent the email

  • No legitimate organisation such as the government or a bank will ever call you or email you and demand that you pay on the spot or within a very short time frame. They will always give you a little while - so you always have time to follow the steps below to check if the request is legitimate. If someone gets in touch and refuses to let you have that time to check their credentials, then you should be very suspicious of them - they could be a scammer.

    Useful links:

    Action Fraud (external)Victim Support (external)Contact us for help